Last updated: September 18, 2025
This Privacy Policy describes how Werkstatt Provost Inc. (“we,” “our,” “us”) collects, uses, and protects the personal information you provide when visiting or purchasing from our website, https://provostparts.ph.
By using our website, you consent to the practices described in this Privacy Policy.
1. Who we are
Our website address is: https://provostparts.ph.
Werkstatt Provost Inc. is registered in the Philippines with principal office at:
10-01 One Global Place, 5th Ave cor. 25th St, Brgy. Fort Bonifacio, 1634 Taguig City, Metro Manila.
2. Information we collect
We may collect and process the following categories of information:
- Account & Order Information: name, email, billing and shipping addresses, phone number, payment details.
- Technical Information: IP address, browser type/version, device information, operating system.
- Usage Data: browsing behavior, search history, products viewed, items placed in cart.
- Communications: comments, reviews, inquiries, customer service messages.
3. How we collect data
We collect data in the following ways:
- Information you provide when registering, ordering, or contacting us.
- Data collected automatically via cookies and similar technologies (see our Cookie Policy).
- Information provided by third-party payment providers and anti-fraud services.
4. How we use your data
We process your personal information for the following purposes:
- To process and fulfill orders, including shipping and payment.
- To manage your account and customer service requests.
- To improve our website, products, and services.
- To detect and prevent fraud or unauthorized activity.
- To send service updates, order confirmations, and — if you opt in — promotional emails.
5. Who we share data with
We may share your information with trusted third parties as necessary to provide our services:
- Payment processors (e.g. PayPal).
- Shipping and logistics partners.
- IT and analytics providers (e.g. website hosting, security monitoring).
- Regulatory authorities if required by law.
We do not sell your personal information.
6. Data retention
- Orders & accounts: retained as long as necessary for accounting, tax, and customer service purposes.
- Comments & reviews: retained indefinitely unless you request deletion.
- Inactive accounts: may be deleted after 24 months of inactivity.
7. Your rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your data, subject to legal or contractual obligations.
- Withdraw consent to marketing communications at any time.
To exercise these rights, contact us at: contact@werkstattprovost.com
8. Security
We take appropriate technical and organizational measures to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
9. Children’s privacy
Our website is not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “last updated” date. We encourage you to review it periodically.
11. Contact
If you have any questions about this Privacy Policy or our data practices, please contact us:
support@provostparts.ph
